The problem
Loved by regulars.
Loved by regulars.
Lost on day one.
47SUS · first visit
78SUS · returning
35/100Learnability
#1/19Feature coverage
4.0/7Approval ease
3+minQ&A before first image
StartingBlank prompt, no path
CreatingHidden progress, decaying edits
FindingLibrary sprawl
ApprovingStill done in group chat
How might we
make PAM obvious on day one, without slowing down the people who already love it?
Directions
5Where each one bets
Research2 RISE studies, the current code, 19-product benchmark
From scratch5 independent apps, no shared UI code
Real APILatest backend via same-origin proxy
API gapsTasks, assignees, notifications, request-changes